- This is Jonhson of T&T Company. Am I speaking to Mr.Sawang? Some of the goods I received on June 1 weren't what I asked for.
Oh, really? I'm very sorry I'll send you the correct ones immediately.
- All right. And i haven't received the sample I ordered either.
I'll check on it please wait a minute.
- Hello? Our records say that we sent them by air the day after we received your order. I think they'll arrive soon.
- Are you sure? We must have them the day after tomorrow.
Well send them again today by international courier service. I'm sure you'll get them tomorrow.
- I see. Thank you.
I'm sorry for the trouble.